Shipping policy

At DynaFish, we work to process and ship your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping carrier.

Most orders are delivered within 5–10 business days after they are shipped.

Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.

Any available shipping options will be shown before you complete your purchase.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

DynaFish is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, please contact us as soon as possible.

Lost or Delayed Packages

If your package is delayed, please check the tracking information first.

If your order appears lost or has not arrived after the estimated delivery window, please contact us so we can help review the issue with the carrier.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the package and product.

We will review the issue and help with the next steps.